Taking the Biscuit image

Case Studies / Taking the Biscuit

A Manufacturing manager was fed of of waste getting out of hand in the lead up to Christmas. The waste percentage in the first 6 months of the year was typically half of that in the second 6 months.

However, this was a seasonal product, and a lot of agency and new starters came in in the second half of the year. Would it be possible to do anything about the increase in waste, given the Christmas happens every year?

Find out what the team was able to achieve…


“Waste from the biscuit assortment area doubled when demand picked up, costing the company as much as £183k per annum.”

Want to know more about manufacturing waste? Click here.

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Things are getting done since the workshop started


Firstly, Reckitt Benckiser and LI pulled together to improve efficiency levels and there was a focus on both external and internal resources. Before LI arrived efficiency was not good. Secondly, there was good methodology and training using operators to support its implementation. Thirdly, there was daily and hourly focusing on performance. Since LI left, improvements have been sustained.

Bart Derde, Supply Projects Director (Europe), Reckitt Benckiser