OPEN – Unlock Productivity image

OPEN – Unlock Productivity

There is a lot of excellent advice about improvement out there.  But which is the right approach for you?  Whilst it is great that Lean worked so well in Toyota, Six Sigma delivered for Motorola, and Nakagima found success with TPM – what is the right solution for you? 

All the above techniques were tailored solutions based on the teachings of Professor William Deming.  And what the first thing they did?  Understand that they had to tailor the approach for their sector.

Is the right thing to sweat your assets and strive for ultra high reliability?  The answer depends on your appetite for risk, and the depreciation/FTE to premium time running cost ratio.  Have you worked those out yet?  The answer is fundamentally important to determining whether you should touch TPM or not.

How much variability is desirable?  Close to zero is definitely possible – but if the legislation in your sector allows 1.6 Sigma of variation (as average weight legislation does for instance) – aiming for 6 could give your accountants, and your bottom line, a nasty headache.

The journey to Excellence is a long one.  Please don’t make it longer than it needs to be by starting down the wrong path.  Fortunately, the OPEN (Observe, Plan, Engage, Nurture) process can signpost the way for you, and unlock productivity as a result.

Through our 20 year experience of running guaranteed performance programmes, we have expertise about what does and doesn’t work that is unique.  To find out whether there is an easier path for you to follow, all yo have to do is reach out!


What we’re doing is great. I’ve been wanting help like this for what seems ages, the structure for problem solving makes it easy for everyone to get involved.

Cell Technical Expert, Multi-Site Household Goods Company

Before LI came we were a family run company and things had been done the same way for a hundred years. There was a lot of apprehension but the LI team had such a great way with people they won us over. People took to them. LI were great for our company and the systems they introduced are still in place.

Lesley Kercheval, Production Manager, KR Castlemaine