“I am amazed at what has been achieved in 5 weeks. I’m very impressed that such an approach can make fundamental changes in a mature environment with a lot of closed thinking. I am now totally convinced…, and will support the rollout across all the businesses under my control”
I assumed that if the machines were running, everything was fine. It has really opened my eyes. Personally, it has given me a new lease of life.
It must be said that the concept of change management which LI were asked to bring in was a very big ‘ask’. Their work on the floor was very beneficial to change management. LI try to problem solve by using the workforce. This has to be done tactfully. They achieved it. They had the respect of the people on the floor and the management which is a major credit.